Here are answers to our most frequently asked questions. If you don’t find the answer you are looking for, please call or send us a message on our Contact Us page and we will be happy to assist you.

No. You can checkout as a guest.  To create an account is quick and easy and will allow you to move through the checkout process faster for future orders.  You can also provide multiple shipping addresses, gain access to your order history and much more.

Click on Forgot Password link, enter your username or email address. It will be emailed to you.

We accept all major credit cards such as Visa, Master Card, American Express, & Discover. All payments are processed securely through PayPal's encrypted payment page. You can also pay with your PayPal balance and if you quality, you can use their six months financing program.

All payments are processed securely through PayPal's encrypted payment page.  A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate.  

As of right now, we current ship to the US, Canada, UK and Australia. However, we may be flexible and able to ship to other countries. In the event you would like to order our products and live somewhere not listed, please email or call us.

USPS priority shipping is $9.85.  International shipping is $28.50.  All shipments receive a tracking number.  

Usually within 1 to 3 business days.  Inclement weather and unforeseen circumstances could delay your package.   

To receive a refund, email or call us to let us know you want to return your UNUSED, non-damaged hair. Once we receive it back in the mail and have confirmed it is in unused condition we will issue a refund in the payment method you provided when purchased.  

We strongly recommend getting a tracking number and shipping insurance from the shipping company.  We are not responsible for any lost, damaged, or stolen goods sent back to us for any returns or exchanges. Please forward us your tracking number so we have an estimate of when we will be receiving your product.  

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. We will then provide you a shipping label for the return.

To return or exchange any item, email or call us to inform us that you want to return or exchange your UNUSED, non-damaged hair. Once we receive it back in the mail and have confirmed it is in unused condition we will issue a refund in the payment method you provided when purchased.  

If there is a cost difference for the exchange, we will either refund you the difference or you will be required to pay the additional price.  Orders will not be shipped until additional costs (if applicable) are paid.

We strongly recommend getting a tracking number and shipping insurance from the shipping company.  We are not responsible for any lost, damaged, or stolen goods sent back to us for any returns or exchanges. Please forward us your tracking number so we have an estimate of when we will be receiving your product.  

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. We will then provide you a shipping label for the return.

If you change your mind on a purchase or exchange, before the product(s) have been shipped, please contact us by phone and / or email AS SOON AS POSSIBLE . If product has been shipped to you, you must ship it back to us at your expense. Once we receive the products back in unused condition, we will issue you a refund.

We strongly recommend getting a tracking number and shipping insurance from the shipping company.  We are not responsible for any lost, damaged, or stolen goods sent back to us for any returns or exchanges. Please forward us your tracking number so we have an estimate of when we will be receiving your product.  

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. We will then provide you a shipping label for the return.

 

 

Virgin Indian Remy Hair:

Collected from the Tiraptu temples in Southern Asia where women go to donate their hair for spiritual and religious purposes, Indian hair is the most accessible and versatile hair available. Naturally fine to medium in thickness, this hair is normally dark in color yet is easily color-lifted to blonde and other, lighter hair tones. Indian Hair is also naturally thick and straight and is great for straight, shiny and sleek hairstyles. It is available in curly, wavy, and straight styles and blends in great with many individual's natural hair textures. Anti-frizz products are recommended in areas where humidity is high.

Virgin Brazilian Remy Hair:

Brazilian Hair is hair donated from women of the small and rural places within Brazil and is currently the most in demand hair texture on the market for many reasons. Brazilian Hair is genetically diverse but tends to be natural and shiny in appearance and is very versatile, thick and durable, yet soft and smooth to the touch. This hair also tends to blend in with most individual's natural hair textures and does not require any special maintenance. It is available in curly, wavy, and straight styles and often holds curls longer than Indian Hair.

Virgin Peruvian Remy Hair:

Peruvian Hair originates from the women of the remote villages of Peru who have donated their hair and tends to be more thick and course in texture than Brazilian and Malaysian Hair. A true and ultimately multipurpose hair, its soft and lightweight qualities allow a highly manageable and feathery, natural, luxurious and voluminous look. It is available in curly, wavy, and straight styles and is very versatile in each style.

Virgin Malaysian Remy Hair:

Malaysian Hair originates from the women of Malaysian descent who have donated their hair to Malaysian temples for religious or financial purposes. More dense, thick, heavier, softer, shiner, and silkier than Indian Hair.  It is great if you are you looking for a natural wavy or curly look. It is available in curly, wavy, and straight styles.

Lace closures are thin hair pieces made of lace which are only a few inches long and wide so they lay flat on your head. Lace closures ensure that all of your hair is being protected while you color and blend the textures of your weave, allowing for endless coloring and hair dyeing without all of the problems and worries of color blending with your own natural hair.

The amount of bundles/hair packs necessary for a full head sew-in are solely variant upon the lengths of the bundles you are purchasing. Since each bundle is the exact same in weight, keep in mind that the longer the hair, the shorter the width of the weft. Here is our guide:

Hair 12” through 18” in length:

We recommend a minimum of 2 bundles/packs, 2 should cover your full head sew-in, but we recommend 3 if you are seeking a very full look.

Note: We also recommend one lace closure if you want to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.

Hair 20”+ in length:

We recommend a minimum of 3 bundles, 3 bundles should cover your full head sew-in, but we recommend 4 to 5 if you are seeking a very full look.

Note: We also recommend one lace closure if you want to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.

Each bundle/pack of hair weighs a total of 100 grams/3.5 ounces.

Body Wave Virgin Hair Style:

Extensions 12” through 28” in length

Natural Straight Virgin Hair Style:

Extensions 12” through 26” in length

Island Curl Virgin Hair Style:

Extensions 12” through 24” in length

Yaki Relaxed Straight Virgin Hair Style:

Extensions 12” through 20” in length

Body Wave, Island Curl, & Natural Straight Lace Closures:

Closures 12” through 16” in length

Raw Virgin Hair is human hair taken directly from a multitude and variety of donors. The hair is chemically unprocessed and has not been permed, hard washed, bleached, and is free from any dyes.

We take a lot of pride in the fact that we only use Raw Remy Virgin Ponytail Human Hair. The advantage is that you are getting much more consistency with all of the hair strains because it is not a mix of multiple individuals' hair, but rather the hair cut from a ponytail from a single human donor.

Regarded to be the finest quality of human hair, Raw Virgin Remy Ponytail Human Hair is collected in a way that leaves the hair's cuticles unstripped and left completely intact. This process of collection preserves the hair cuticles and keeps the follicles going in only one single direction, allowing for the elimination of tangling issues normally found in low quality and non-Remy hair. This process also creates extensions that are extremely natural in appearance. Raw Virgin Remy Ponytail Hair is the most premium hair currently available on the market.

With proper care it should last you several months. Here are a few must read tips to help you along the way.

  1. Always brush your hair before going to bed. Use a wide tooth brush or detangling comb and gently brush the hair while holding it down with your other hand to prevent unnecessary tension and pulling.
  2. Before shampooing your hair, always detangle it.  Wash your hair gently in a downward motion using your fingers.  Do not scrub or bunch hair together as this will cause the cuticles to open up and rub against each other which would then cause tangling.
  3. Always condition your hair with a moisturizing conditioner such as silicon mix.  This alone will make a huge difference.
  4. Every 4th wash add one tablespoon of apple cider vinegar to your shampoo and water mix.  Apple cider vinegar will clarify it, add shine, and remove build up from your hair.
  5. You can also condition wash your virgin hair, this means skipping the shampoo and using your conditioner just like you would your shampoo.
  6. If possible, be patient with your virgin hair weave and let it air dry after washing it.
  7. Apply a small amount of coconut oil 2 to 3 times per week as required.
  8. Avoid alcohol based products for your hair as alcohol is very drying to hair.
  9. Moisturize your hair as needed with high quality leave in moisturizers and conditioners.
  10. Last but not least, our virgin weave extensions are very high quality and very little product is needed.  Do not weigh down your hair by using too many unnecessary products.

10A We only offer the highest quality level of hair available on the market.